Tag Archives: CRM 2013

CRM 2013 Service Pack 1: Entitlements, SLAs and That Loveeeely Timer Control

CRM 2013 Service Pack 1 has introduced Enterprise Case Management functionalities, which includes new service entities such as “Entitlement” and “SLA”, and that lovely time control on case forms.

How do I put everything together?

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CRM 2013: A Little Change To Security Role Can Kill Your User Access …

How does one go around killing all users’ CRM 2013 access by making a wee little change to a security permission role in CRM2013? To find out how I did it, read on…

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CRM 2013: Install CRM Server and Reporting Extensions With Minimum Permissions and Without Internet

How do we install CRM 2013 Server where the server has no internet access and CRM must be installed with the minimum set of permissions possible? Rather painfully but it can be done! To find out, read on…

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CRM 2013 Beta: Real-Time Workflows

In this post I shall discuss real-time workflows, a very nice functionality that Microsoft introduced in Dynamics CRM 2013. The concept of workflows have been around since Dynamics CRM 3.0, but throughout the releases for Dynamics CRM 4.0 and Dynamics CRM 2011, workflows have always been asynchronous (once triggered, the process is run in the background). In this latest incarnation of Dynamics CRM 2013, the ability to build real-time workflow means developers no longer have to rely on writing client-side JavaScript or CRM plugins to handle synchronous processes.

Note: Workflows in Dynamics CRM should not be confused with “Business Rules” and “Business Process Flows”. For more information on both of those topics, see my earlier posts on Business Rules and Business Process Flows.

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CRM 2013 Beta: Business Process Flows Part 3

The third part of this post is about extending the business process flow for a single entity, which was discussed in this post, to a multi-entity flow. If you are not sure what a business process flow is in Dynamics CRM 2013, take a look at another post here.

Continue reading CRM 2013 Beta: Business Process Flows Part 3