Tag Archives: Real-Time Workflows

CRM 2013 Service Pack 1: Case Status Reason Transition

What is all the fuss about case status reason transition? Why is it that planning is important before enabling this new functionality in CRM 2013 Service Pack 1?

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CRM 2013 Beta: Real-Time Workflows

In this post I shall discuss real-time workflows, a very nice functionality that Microsoft introduced in Dynamics CRM 2013. The concept of workflows have been around since Dynamics CRM 3.0, but throughout the releases for Dynamics CRM 4.0 and Dynamics CRM 2011, workflows have always been asynchronous (once triggered, the process is run in the background). In this latest incarnation of Dynamics CRM 2013, the ability to build real-time workflow means developers no longer have to rely on writing client-side JavaScript or CRM plugins to handle synchronous processes.

Note: Workflows in Dynamics CRM should not be confused with “Business Rules” and “Business Process Flows”. For more information on both of those topics, see my earlier posts on Business Rules and Business Process Flows.

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